Customer inquiry
New request
Can you source this fabric?
Built for textile sales and sourcing teams
Turn every inquiry into forward motion.
Your customers ask. The Email Assistant understands the request, finds suitable suppliers and prepares clear Outlook drafts for your team to review.
Understand
Match
Prepare
Match
Prepare
Outlook draft
Suitable supplier found
RFQ: Fabric request
Miss lessBring valuable product requests to the surface.
Move soonerShorten the path from inquiry to supplier outreach.
Stay in controlReview every draft before anything is sent.
One inquiry. Three simple steps.
From customer question to supplier conversation.
The Email Assistant reviews the conversation and files, matches the request with your supplier network and prepares the Outlook draft.
The assistant understands the ask
It reads the newest customer message alongside earlier conversation and relevant files, separating the current request from old questions.
A clear customer needIt finds the right suppliers
It compares the request with your active supplier directory, identifies suitable options and leaves unclear cases for human review.
A suitable supplier setIt prepares the outreach
It creates a review-ready Outlook draft for each supplier with the request details, customer context and eligible attachments.
A confident next stepOutlook stays the workspace
No new dashboard. No new daily habit.
Your team reviews the result where the conversation already lives. The assistant prepares the work, but a person decides what happens next.
- Supplier drafts appear in Outlook
- Useful customer context stays attached
- Your team reviews every message before sending
Outlook draft
ToSelected supplier
SubjectRFQ: Customer fabric request
Human review is built in
Helpful automation, with your team in charge.
Nothing is sent automatically
The assistant prepares drafts. A person makes the final sending decision.
Uncertainty stays visible
Requests that need judgment are held for human attention instead of being forced forward.
Customer context is respected
Current requests, relevant history and eligible files stay connected throughout the preparation.
Email Assistant for textile sales and sourcing teams
Give every good inquiry a confident next step.
See how NovaManufact Automation can help your sourcing team spend less time preparing and more time building supplier relationships.
Contact us